Announcing the Platform Smells Playbook: Diagnose and fix common problems with your technology platform
June 13, 2023
Services > Digital services
Policy and public expectations demand that agencies excel at delivering digital services. Organizations must be able to diagnose the needs of users, build systems to meet those needs, and adopt tools and methods to continuously improve those services.
Ad Hoc can help you create exceptional digital experiences and deliver them at scale.
Agile development of web, mobile, and business applications
Open-source integrations that support developers
Infrastructure, DevOps, and applications that scale velocity
Case management and low-code tools that accelerate service delivery
Plain language content that enables action
Identity, Credential, and Access Management (ICAM) systems
A digital-first PMO to support quality services
Streamlined, consistent, and accessible experiences
Many public-service technology projects begin as a mandate to build or improve a specific service. Ad Hoc sees that as an opportunity to not only meet requirements but to show the larger possibilities of applying private-sector tools and methods to public-service challenges.
Make iteration and improvement the norm across your organization.
Reorient team priorities to focus on outcomes over outputs.
Deploy tools to enable rapid iteration and frequent cloud deployments.
Bring an eye for user experience to every aspect of application development.
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Moving from one digital service success to an organization-wide transformation requires a new way of working. To achieve success at scale, organizations need a platform of shared tools that support all of their development teams. A platform approach can increase how teams deliver high quality, consistent experiences while increasing organizational cybersecurity and compliance.
Through Ad Hoc’s Groundwork Delivery Platform, organizations can purchase a platform built on top of best-of-breed cloud services chosen specifically to support digital service delivery. The Delivery Platform combines the value of a customized solution with the ease of simplified pricing and tools already vetted by experienced digital services teams.
Case study
Ad Hoc is responsible for numerous aspects of HealthCare.gov, including program management and oversight of the public-facing website, back-end performance, and technical leadership for the entire program. Learn more about how we support CMS and HealthCare.gov.