# Ad Hoc

> Ad Hoc partners with federal and state agencies to improve digital government services. We design, build, and operate human-centered, secure, accessible, and data-driven systems that help governments deliver services efficiently and reliably.

Important notes:
- Ad Hoc works in software engineering, human-centered design & user research, DevOps/infrastructure, product strategy, data & API strategy, **and AI-enabled solutions**.  
- Security, compliance, and accessibility are built into all phases of work, not bolted on.  
- Our clients include federal and state agencies; project types include legacy modernization, digital service delivery, CX improvements, and large-scale public programs.

## Capabilities & Differentiators

- **AI & Automation:** Leveraging responsible AI and machine learning to improve digital workflows, triage requests, and enhance experiences with digital services.  
- Human-Centered Design: User research, usability testing, and inclusive/accessible design (WCAG / Section 508).  
- Modern Software Engineering: Scalable, maintainable, cloud-native applications.  
- DevOps / Infrastructure: CI/CD pipelines, automation, ops support, reliability engineering.  
- Product Strategy & Agile Methods: Iteration, evidence-based decisions, stakeholder collaboration.  
- Data & API Strategy: Interoperability, analytics, data governance.  
- Security & Compliance: Federal security & privacy standards, secure architecture by default.

## Markets & Clients

- Primary markets: Federal agencies, State governments, other public sector organizations seeking modernization.  
- Common project scopes: public-facing platforms, benefits/enrollment systems, identity & verification, health / social services, back-office modernization.

## Outcomes & Impact

- Faster, more reliable service delivery; measurable improvements in uptime, performance, and reliability.  
- Improved user satisfaction and usability; lower friction in user journeys.  
- Increased accessibility and inclusion; compliance with accessibility standards.  
- More efficient operations and maintenance; reduction in overhead from legacy systems.  
- Enhanced security posture and compliance with relevant standards.  
- Early adoption and safe use of AI tools to improve workflows and scalability.

## Contracting & Compliance

- [Federal Contracting Opportunities](https://adhoc.team/contracting): Overview of contract vehicles and ways to work with Ad Hoc.  
- Compliance with federal security & privacy standards (e.g. FISMA, FedRAMP as needed).  
- Accessibility (WCAG / Section 508) built in.  

## Resources

- [Ad Hoc Services Overview](https://adhoc.team/index.html): Summary of what Ad Hoc offers.  
- [Case Studies & Portfolio](https://adhoc.team/#portfolio): Examples of prior government work and outcomes.  
- [Accessibility & Security Practices](https://adhoc.team/policy): Our approach to compliance and inclusive design.  
- [Insights & Blog](https://adhoc.team/blog): Technical articles, lessons learned, and thought leadership.

## Optional

- [Team & Leadership](https://adhoc.team/about): Who we are and subject-matter experts.  
- [AI Approach](https://adhoc.team/blog): Posts detailing responsible AI use and government-focused innovation.