As agencies use platforms to deliver better customer experiences for their digital services, issues occasionally crop up. In this blog post, we talk about 2 common ones we've seen, what they mean, and how to fix them.

At Ad Hoc, we believe that shared technology platforms are often a critical part of government digital modernization efforts.

Government agencies are increasingly looking to innovate in ways that can help them quickly deliver high-quality, secure digital services to the public. But they often face challenges in building and deploying their user-facing applications efficiently.

Companies have been developing and using artificial intelligence (AI) for decades. But we’ve seen exponential growth since OpenAI released their version of a large language model (LLM), ChatGPT, in 2022.

At Ad Hoc, we’re big fans of making the right thing the easy thing for developers. That applies to our internal apps as much as it applies to customer-facing projects.

A technology platform can dramatically improve the delivery of government digital services — if developers will actually use it.

Organizations considering a migration to the cloud may not immediately think that television shows like "Help! I Wrecked My House," or "Rescue my Renovation" are relevant to the work that they are doing. But it just so happens that things like renovating a kitchen or putting an addition on your house can hold valuable lessons for moving systems to the cloud.

Adopting a platform strategy should be a key component of how government agencies design and deliver digital services.

Building compliance into a platform can accelerate security approval, which can also help speed up delivery of critical services to the public. In this post, we'll explore how it's done.