Insights

How to start your agency’s digital accessibility program

January 04, 2024

OMB memo M-24-08 sets aggressive deadlines for advancing digital accessibility. Here’s how to get started.

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Prioritizing Louisiana users to create a better agriculture and forestry website

November 29, 2023

Your website may be the first interaction your customers have with your organization, so it’s critical that you build it around their needs. In this blog post, we explore how the Louisiana Department of Agriculture and Forestry focused on key elements to improve the experience for their users.

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How to meet the newest WCAG 2.2 accessibility requirements

November 16, 2023

New guidance was recently published to help make websites more usable and accessible to a wider range of people.

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Plain language for the win: Improving customer experiences with clearer communication

November 08, 2023

Plain language may be just one facet to improving customer experience across the federal government, but it’s a powerful way agencies can make their services more accessible to everyone. Learn how the Department of Labor created plain language resources that empowered state unemployment offices to create equitable content for millions of people across the country.

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Ad Hoc named a WordPress VIP partner

November 01, 2023

As part of our mission to help organizations deliver people-centered digital services, Ad Hoc is excited to announce we’re now a WordPress Silver Agency VIP partner.

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Funding: The essential ingredient to successful digital modernization

October 30, 2023

Adequate funding is key to helping teams redesign government services to be more efficient and user-friendly. Read this blog post to learn why funding is so important and how agencies like the Department of Labor are using it in their digital modernization efforts to upgrade critical public benefits.

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Ad Hoc joins IronArch Technology to launch Peregrine Digital Services, a new joint venture built to help the government better serve people

October 24, 2023

Through Peregrine, Ad Hoc and IronArch will have the ability to build on our years of experience supporting agencies as they modernize their platforms while providing better services to the public.

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Engineering smaller burdens

October 09, 2023

The current Administration has made improving the experience people have using government websites and digital services one of its signature initiatives.

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Ad Hoc achieves CMMI-DEV Level 3

August 03, 2023

Ad Hoc is proud to announce that we’ve been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) - Development

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The Ad Hoc Incident Response Playbook: Helping you prepare for service emergencies

July 26, 2023

Imagine for a moment your team has built a digital service that thousands — or even millions — of people depend on. You’ve spent countless hours to ensure it runs smoothly and allows customers to seamlessly access the information they need. But one day the service unexpectedly shuts down, nobody can log in to their accounts, and help requests and frustrated messages come flooding in. What do you do?

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How AI and LLMs will change government websites

July 11, 2023

With the rise of AI and large language models (LLMs) like ChatGPT, government websites will need to change again in response to these new technologies.

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What AI and Large Language Models can bring to government

July 05, 2023

As artificial intelligence (AI) tools begin to transform technology in general, they too are making their mark in government. At Ad Hoc, drawing on our practical experience with our federal customers and extensive prototyping and research, we believe AI tools present a valuable opportunity.

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