Ad Hoc took part in BenCon 2024 — an annual two-day conference hosted by the Beeck Center for Social Impact + Innovation at Georgetown University focused on charting the course to excellence in digital benefits delivery.

As federal agencies adopt artificial intelligence to improve their services, the most consequential policy directive impacting how they'll use AI will ultimately turn out to be an OMB memo issued over ten years ago.

Government agencies adopting generative AI tools seems inevitable at this point. But there is more than one possible future for how agencies use generative AI to simplify complex government information.

With the rise of AI and large language models (LLMs) like ChatGPT, government websites will need to change again in response to these new technologies.

As artificial intelligence (AI) tools begin to transform technology in general, they too are making their mark in government. At Ad Hoc, drawing on our practical experience with our federal customers and extensive prototyping and research, we believe AI tools present a valuable opportunity.

Companies have been developing and using artificial intelligence (AI) for decades. But we’ve seen exponential growth since OpenAI released their version of a large language model (LLM), ChatGPT, in 2022.