Blog - Ad Hoc

The new Ad Hoc Accessibility Beyond Compliance Playbook

January 19, 2022

Follow our plays to better equip your organization and teams with practices that lead to more equitable digital services for all.

Photo of The new Ad Hoc Accessibility Beyond Compliance Playbook

Examining the covidtests.gov architecture

January 18, 2022

A day early, the Biden Administration has quietly launched the new website that allows households to order four COVID-19 rapid antigen tests.

Tour the U.S. with Ad Hoc!

January 10, 2022

If you’re looking to try something new, whether in your home state or another, check out our list for some bookmark-worthy adventures!

Crafting our leadership teams for fast, effective information flow

January 04, 2022

As people within Engineering take on new responsibilities, and new people join our teams, they are entering an intentionally-structured way of operating.

Meeting security needs through an inclusive approach

December 15, 2021

In keeping with this year’s theme of “Embracing Change: Adapting for the Future,” our panel explored the question of what happens when accessibility isn’t integrated into security practices.

Ad Hoc joins team on USDA Forest Service BPA to support modernization

December 02, 2021

Ad Hoc will be responsible for providing human-centered design (HCD) and research capabilities to this partnership. HCD and research are both areas of expertise for Ad Hoc.

The right benchmarks

November 30, 2021

While government websites don’t need to match or outpace commercial websites on design novelty or retention metrics, they should aim to outperform on ensuring users accomplish their goals easily and efficiently.

Using CX to align goals for improved service delivery

November 22, 2021

We believe customer experience should serve as more of an active “sense and respond” function that helps agencies reduce friction to service delivery, rather than just a passive reporting role.

Research as Diplomacy: The marriage of research and product

November 10, 2021

Reframing the research step and using it to bring stakeholders’ concerns to the forefront instead of pushing past them can turn research skeptics into research advocates. We call this approach Research as Diplomacy.

Learning to grow as an organization without losing who you are

October 21, 2021

For us, that has meant doubling down on our people and investing in new structures that promote professional development, technical excellence, and the impact of the digital services we support.

How Ad Hoc supports working parents and caregivers

October 18, 2021

Ad Hoc’s #remotelife culture gives our team members the flexibility to adjust their work to meet the needs of their lives.

Improving government services, by design

October 13, 2021

We know that in order to build effective software, we need to understand the service’s current process. That’s where we turn to service design tools and methodologies.

6 concrete tips on how to keep good people while managing remotely

September 13, 2021

People are quitting their jobs in record numbers across many industries right now. How can we keep folks interested and engaged in their work, specifically in a remote environment?

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