Elissa Frankle

Elissa Frankle's blog posts

Developers are humans too: Why API documentation needs HCD

Human-centered design can be hugely beneficial to API documentation and the developers who reference it. Here are some ways to ensure the technical content is clear and concise.

How to create an inclusive user research environment

As researchers, we’re on the front lines of understanding the people who use our services, and that means we need to be inclusive in how we conduct our research.

Accessibility without fear and beyond compliance

Accessibility isn't just about checking a box. It's about an equitable, inclusive future for all.

Celebrating Pride Month at Ad Hoc

In March 2017, Ad Hoc’s LGBTQ+ employees set up an #lgbtq Slack channel, and since then, Ad Hoc-ers who identify somewhere within the LGBTQ+ family share articles, swoon over Janelle Monaé’s latest, and talk about the tough stuff.

Faith in the foundations: Lessons from DC history for compassionate design

In our work designing, building, and maintaining websites, we could take a lesson from the 19th Street Baptist Church, and the many other religious buildings throughout DC that have served as homes for multiple faiths over time.