Recently, Ad Hoc and our prime contract partner, Bellese Technologies, won a contract from the Centers for Medicare & Medicaid Services (CMS) to support the Hospital Quality Reporting (HQR) 2.0 task order. We’re excited to be able to continue our work with CMS and deliver our expertise to the modernization of HQR systems.
HQR is a collection of federally mandated programs that govern the quality of healthcare provided by various healthcare provider types at more than 14,200 facilities nationwide. Approximately 20,000 users access the Quality Net Secure portal for HQR applications and reports.
In 2017, Ad Hoc was awarded an initial contract to work with CMS and Bellese to modernize the HQR system. A 4-person team provided a full spectrum of research services, including user interaction and research, user story mapping, focus groups, testing, and validation. The findings contributed to the maturation of a user-centered design framework and its adoption throughout the program.
For this new program, Ad Hoc has expanded its team to support Bellese with a cross-functional delivery team of engineers, researchers, and product managers. Ad Hoc will provide program and product management, agile support, UX research, engineering and testing, and data management. The task order will use the agile development process to maintain operations and maintenance while providing new enhancements, functionality, integrations, and improvements of all HQR systems.
“Our work with CMS to enhance and maintain HQR systems ultimately helps support their mission of strengthening the health-care services and information available to Medicare and Medicaid beneficiaries and the health care providers who serve them,” said Ad Hoc Senior Project Manager Dana Fox.
Ad Hoc is proud to continue to support and serve CMS as they improve and modernize healthcare operations for beneficiaries.